Upper Management is completely clueless and willing to throw anyone under a bus - Assistant Manager Petco Employee Review

2.0
Sep 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Some great people there.... definitely not all, but you have people that genuinely care about animals.

Cons

Upper Management has no clue... continuously mistreating employees in some cases illegally. And cutting costs to try and keep up with PetSmart (who from the outside seems to be doing it right). If you work you will be given more and more until you can't do it all and then they will reprimand you. I was told by DM that I was the best worker in the store one day and the next screamed at in front of staff and customers for not finishing another team leads work.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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