Just no corporate doesn’t seem to care much - Merchandise Ops Leader Petco Employee Review

2.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Animal interactions and animal knowledge

Cons

Poor appreciation for employees from corporate

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Petco Response
6y
Thank you for your review. We’re all in this together! If you’ve got suggestions, we are happy to hear them. Please contact the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/ so we can work towards resolving your concerns. Thank you!

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1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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