Loved the animals and people, sad to go! - General Manager Petco Employee Review

1.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

The people I worked with we're amazing! We all worked there for the love of animals and the guests!

Cons

My days were usually 12 hour days, I was salaried. IT support a train wreck! It took an act of congress for any repairs, OSU items or product for guests. The list goes on. Justin Tichy, incredible passion for the company and team. Sometimes not everyone has that same vision. I was with Petco for over 7 years and it was a very difficult decision to leave. There was no work life balance, it was all work 247. I was beyond burnt out.

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Petco Response
6y
Thanks for taking the time to share your feedback. A healthy work-life balance is an important value, and we appreciate your input and concerns around technology. We will share your feedback with our team as we continue to work towards making Petco a great place to work. Thank you!

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5.0
Jun 2, 2026
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CEO approval
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Pros

Good environment, good management and able to learn and improve

Cons

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2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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