Not what they used to be - Grooming Assistant Petco Employee Review

1.0
Oct 29, 2013
Recommend
CEO approval
Business Outlook

Pros

The fellow employees(not upper management)are great to work with. Work goes by quickly when you get along with fellow co workers. You gain lots of experience with animals and your knowledge increases all the time.

Cons

Management, this goes all the way to the top, can't be bothered with our concerns. Seems that the squeaky wheel just gets replaced with another, cheaper wheel. There are some safety issues with improperly sized gloves and poor training. Grooming associates don't get raises despite the hard work we do, and the risks we take. Commission doesn't always work, especially in low flow stores. We overcharge and there is no compensation to the staff. We get paid minimum wage and can't cover cost of living. I have to get state assistance and I work full time!

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5.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and leadership at this location

Cons

Hours range from morning by to night

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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