Poor execution of quarantine response, corporate only focused on the bottom line. - Dog Trainer Petco Employee Review

2.0
May 2, 2020
Recommend
CEO approval
Business Outlook

Pros

I work with some amazing people. I get to hang out with cute animals all day and pet other people’s dogs. I get to help pet owners be better pet owners.

Cons

Corporate is a joke, lack of leadership, lack of response to the needs of store partners during this pandemic, lower earning stores are treated like crap, hr isn’t even available right now!! During a pandemic.... when people have questions.... training was terrible, customers are abusive, pay sucks.

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Petco Response
6y
Thank you for your review. We do our best to adapt to changes in the business and we appreciate your honest feedback. We’re doing everything we can to take good care of both the pets in our communities and our own Petco partners. We're constantly looking for ways to improve and move the company forward and we'll certainly keep this in mind. If you experienced a situation that violated our Code of Ethics and Conduct, please contact the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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