Corporate Thinks GM's are Stupid - General Manager Petco Employee Review

2.0
May 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Nothing any more. Use to be a great culture.

Cons

Corp likes to lead you to believe that you are the owner of your store. Manage all 4 walls, but they take away valuable reports and data that allows us to see our trends. They killed the bonus system by having you exceed industry standards on growth to get a minimum payout. They lead you to believe that the company is people driven, but it's not, it's just another profit driven company that doesn't care. They furloughed the two most important positions in the company stating they are not needed with limited customer interactions, yet we are exceeding last years sales, during reduced hours and payroll. They are literally working the remaining employees to death during COVID and as a reward they deny us our merit raises.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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