Stay Away! - Assistant Manager Petco Employee Review

1.0
Jun 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Very good discounts. Coworkers are great. PTO is good and benefits are decent.

Cons

Where to even begin! If you want to be overworked underpaid and under appreciated by upper management this is the place for you. COVID-19 handling has showed this company doesn’t care for its employees at all. District leaders sitting working from home are telling stores to take down their safety measures as “guests should understand social distancing by now” which people DO NOT. Putting making as much profit ahead of safety as possible. Petco has paid out nothing besides measly $25 “bonuses” after taxes for staff working during all of this. They also decided to not give any raises this year to any employees, even though they are usually a measly 15 cents even if you are “exceeding expectations”. Great seeing the VP and CEO renting trailers and having a grand ole time traveling to all these stores across the country for fun but yet no we can’t pay our employees a raise. Ron Visited a store in my area before and I know all of the massive amounts of payroll and overtime that get approved to prepare the store for his visit. We hired a cleaning crew to do 2 overnight shifts to completely remove all shelves and clean under everything!! Imagine doing this x100+ times while he travels the country to visit these stores. He doesn’t even get to truly see how a store operates and functions, only see’s the stores in perfect condition. But to do all of this but not be able to give the employees a raise or reasonable hourly pay is laughable. Enjoy paying extra to continue to rehire and train management instead of just paying a little extra to keep all of your great employees. Also! If you do plan on trying to get promoted in this company be prepared to be a social media expert. Petco uses Workplace by Facebook and all the district leaders want you posting pictures and updates on it 24/7 of you and your “team” and if you don’t you get the cold shoulder.

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5.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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