Avoid at all costs - General Manager Petco Employee Review

2.0
Jul 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Petting dogs while you work

Cons

Expectations are higher and higher every single day, more added to your plate, while labor hours constantly go down. We create corporate positions every year but continue to take hours away from the stores. There are now district managers for the district managers and an expectation that every manager know the ins and outs of an always growing "HUB" (financial scorecard software). No payroll for GMs to have meaningful developmental time with their department heads....but get it done somehow or else.

Explore other reviews about Petco

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Gender favoritism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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