Upper management needs restructuring - Department Manager Petco Employee Review

1.0
Sep 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Working with animals Helping people with their pets The CEO is a very bright and positive person, but in the trickle down his message gets twisted and lost.

Cons

gutted payroll- too many tasks not enough time. MGM forcing her views on the store levels and not putting animals first. They say they're there to help, but they're really not. I'm not confused, you don't work for me. You don't listen. Unfair pay. New hires get more pay than long time loyal employees. No yearly raises.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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