Everyone was very nice and helpful - Customer Service Representative (CSR) Petco Employee Review

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5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment, the work environment is great, and taking care of the animals is a plus for me.

Cons

Sometimes it can be hectic in the cashier line. Some customers can be rude and assume that since you work here, you went to vet school for 4 years.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

At first I really enjoyed working here, I loved having hands on experience with the animals and learning more about them. I also loved hands on experience with customers and helping them with their needs.

Cons

After time the work environment become toxic, my managers became rude. And I realized both the manager and the assisted manager talked bad about everyone else. I was blamed multiple times for things that were not my fault, and left to clean up after everyone else’s messes. I was also blamed for a groomer cutting a dog simply because I was entered the grooming salon. I would not recommend working at this location, because you most likely will be talked bad about and get multiple complaints about things that are not your fault.

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