Completely toxic - Anonymous employee Petco Employee Review

1.0
Oct 16, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This was the worst workplace I’ve ever been in. Cannot give you a “pro” except to say I am exceptionally glad to no longer be there.

Cons

Phony leaders who trash talk other leaders behind their back all the while talking about leadership values (looking at you CHRO!) and colleagues who will sandbag you to save their own skin on this sinking ship is par for the course here. It’s chaotic and dysfunctional and almost every single initiative fails miserably because no one really cares at all and few people have any relevant experience in running any pet/vet business. Anyone good leaves fast. Don’t get fooled by the cute doggy ads or the short term Covid bump. This is no place you want to be.

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5.0
Jun 2, 2026
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Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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