No support - General Manager Petco Employee Review

1.0
Dec 30, 2020
Recommend
CEO approval
Business Outlook

Pros

They pay me every other week

Cons

We got through the Holidays 2020...now Executive team (DGM, MGM, TGM, HR, LP and others)has decided to stay out of the stores because of COVID19. Really?!!!! Oh yeah, let’s do virtual visits....and everyone is invited (all mentioned above). You guys are NOT supporting our teams! We STILL have to be on the front line and are but in harms way everyday....a few of you tested positive after a visit and now you all can stay at home and point a finger during a virtual tour?!!!! You guys are stressing us out!!!! Virtual is probably even worse than having you all in our stores. We shorten the store hours, but let’s have BIG virtual visits!! We are having more guests in the store in less hours that we are open!! Come on leadership!!!! Where is the support?!!!! You all look comfy in your sweats, beanies, baseball hats and sitting safe in your house. So disappointed in this company!!

Explore other reviews about Petco

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment and great people

Cons

There is no cons here

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

See reviews by: Helpful|Rating|Date|All