Animals come first, employees come tenth. - Anonymous employee Petco Employee Review

2.0
Mar 19, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly out going customers who have the same love for animals that most of the employees do. Great place to work if you are animal lover. Decent discount.

Cons

Hours that stores are given to run the operation are not adequate to perform all daily tasks correctly. Too many short-cuts are taken on animal care and their is many problems with instock because not enough time is spent fixing inventory problems in the system Corporate management does not get a true picture of how most stores operate on a daily basis. DM's always receive advanced notification when there is going to be a visit from corporate, stores are then allowed to go over their hours budget to fix any issues in the store before the visit, but of course you will pay these hours back the next week. But this is normal in the retail world now, not just Petco. Petco should spend more time keeping stores looking good everyday, instead of only looking good for store visits. But if they continue to keep their heads buried in the sand, they will never get a true picture of how the stores look day in and day out. Spend more hours please, your customers deserve it!

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5.0
Jun 2, 2026
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CEO approval
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Pros

Good environment, good management and able to learn and improve

Cons

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2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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