so bad it's surreal - Site Experience Analyst Petco Employee Review

1.0
Jul 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay increases, bonuses and unlimited PTO Cool coworkers

Cons

-the healthcare is really expensive and not much better than marketplace. it doesn't really cover anything and most offices don't take it -management was very unprofessional- yelling, storming out of rooms, and intimidation were common place -constant restructuring, lack of goals and vision, was totally demoralized by the end of it -lack of diversity in digital -unapproachable senior leadership. some of them are too inexperienced for their position and are completely useless

Explore other reviews about Petco

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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