Disconnected Caution - Corporate Team Leader Petco Employee Review

1.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

-You can bring your pets into the office. -Schedules are very flexible, depending on leadership.

Cons

-There is a massive disconnect between Supervisors/Entry Level partners and Management/Higher ups. -Since going public, there is only one unified front, and that's doing everything possible( regardless of cost) to give a good impression for quarterly calls and investor walks. Corporate partners are stretched to their breaking point, and are looking at other options like McDonald's or Target who start at comparable pay with nowhere near the same stress and demand level. -The only appreciation you'll get is in the form of empty words, which really sold to us 2-3 years ago but now that false motivation is spent, and partners are seeing what really matters to our leadership. -God Bless the dog trainers who are helping train pets and pet parents while bringing in tremendous sales growth in services, but are not given kudos because in selling classes they're not able to contribute to "vita care"growth. -The companies stance on COVID19 is nothing short of an unorganized joke, that is costing people thier livelyhoods starting 3/14/2022. A nice big "thank you" for all you did, repaid by forcing you out for holding your individual beliefs and basic human rights. But I bet it'll look good on the next investor call, that our staff is fully vaccinated (myself included). -I wish this could have been a Pro, but Petco utilizes "PRG"s, which are Partner Resource Groups, where there are PRGs for black, Hispanic, asian, etc. Companies do things like this, and while they think they're helping grow culture and diversify, all they end up creating is segregation groups. -I have never in my career felt more worked and underappreciated than I do working in the corporate sector of Petco. I used to see it as a challenge, until you realize that you hold no value to anyone above you, other than being able to take over their workload so they can reap.

Explore other reviews about Petco

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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