The management is terrible. They will tell you anything you want to hear to get you to stay but never follow thru. - Dog Groomer Petco Employee Review

2.0
Apr 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Interacting with customers and hearing their pet stories. Learning about all the different animals and the proper care off them. Making new friends.

Cons

Work hours, too much overtime. Lack of communication between employees and management. Grooming salon is way understaffed leaving only one person to cover midday to closing. Absolutely no professionalism here.

Explore other reviews about Petco

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

See reviews by: Helpful|Rating|Date|All