Store staff - Consultant Petco Employee Review

4.0
Apr 26, 2015
Recommend
CEO approval
Business Outlook

Pros

- Work with Animals - Customers are usually quite nice as they care about animals - Discounts on products, really helps out if you have pets of your own and need to buy food and supplies - Management was friendly and fair - Video training courses available to learn about all different types of animals, this info helps a lot when speaking with customers

Cons

- Often understaffed, but normal amount for retail - Cleaning the cages of some of the animals gets old after awhile - Job pays the bills but has very few options for career growth

Explore other reviews about Petco

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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