Dog grooming does not belong in the corporate world, its not something that should be done on that large of a scale. - Grooming Salon Manager Petco Employee Review

1.0
Jan 19, 2011
Recommend
CEO approval
Business Outlook

Pros

At least i have made the attempt to educate not only my clients but also my associates, not only in the ways of grooming and handeling, but also to really put the dog first!

Cons

If a dog really needs to be stripped down, they wont let me do it for fear of the dog being injured, if a dog wont stand perfectly on my table, i am not supposed to groom the dog! Regardless of why, whether its a first groom, a puppy, a 3 legged dog, old dog, it doesnt matter! Nothing will they let me do to help an animal that is really in need of my skills! Cant do pregnant ones, no maternity cuts!? Too many policies and procedures that are based on lawsuits, not on what right for the animal! They want us pushing services and add-ons onto our clients even if we know they cant afford it! If our percentages dont stay where petco thinks they should be, we are fired. Also getting a certificate from petco for going thru the groomer training program means nothing to any other grooming shop! Find a mentor, someone in a private salon willing to teach you! It really is the best way!

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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