Tough Payroll, Yucky Environment - Gen Petco Employee Review

1.0
Feb 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay was average No Christmas Rush Easy training program Variable Hours Dealing with customers and their pets was the best part of the job.

Cons

Definitely not a career position. There is very little upward mobility unless you are highly favored by district manager. I received no positive reinforcement about the strides my store was taking in exceeding sales plan and pet services budget. CLI, the customer loyalty index was shoved down your throat everyday, and you had to hit the numbers or pay with a required work schedule.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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