PETCO - where training and staffing don't come first - Department Manager Petco Employee Review

1.0
Feb 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Great customer base and working with animals. If you enjoy helping people learn how to give their pets a better life, then you will enjoy that aspect of the job.

Cons

Always understaffed due to strict payroll Mismanagement of salaried managers is frequently overlooked by corporate Training is EXTREMELY inadequate and practically non-existent. All training is now done on a computer and most of the information isn't even absorbed by the trainee. The test stating that an associate is "certified" can be taken over and over until they finally pass. Favoritism is quite evident in most stores

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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