Easy job, conflicting managers - Sales Associate Petco Employee Review

2.0
Mar 4, 2011
Recommend
CEO approval
Business Outlook

Pros

The sales associate job is relatively easy-- cashiering, help customers get fish or small animals, take out the trash. The wage is minimum. The difficult part of the job is the lack of communication between managers. One manager will tell you to do one thing, and the next minute, another manager will tell you to not do that. The managers do not agree on what to do. It makes for a stressful job when you are stuck between two managers (or more) who cant agree on anything.

Cons

Working in a pet store is dirty and smelly. Cleaning out the dead fish, cleaning out the dusty and pungent wastes from small animals, and taking out 50lb or more trash cans filled with soiled litter or trash. Excessive breaks taken by managers. Excessive smoke breaks from managers, who come in smelling of cigarette smoke. Managers who sit and chat in the office while you are the only one on the floor checking customers out or helping customers. This makes you feel frustrated because they are laughing or telling jokes in the office while you are working. Not a great way to boost morale. Load comes late, and we have to stay past our shift to receive load. Lack of respect for workers, you get the feeling you have been there for a week, even though you have worked there for much longer.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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