Some enjoyable experiences, but no recognition for a job well done. - Inventory and Pricing Department Manager Petco Employee Review

3.0
Apr 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Experience with animals and those good customers. Decent benefits. Healthcare is offered to part timers, which some places do not offer (Prescription plan is pretty bad if you have to take name brand meds like I do). If you get a job at the right store, co-workers can become great friends Good company wide mandatory training-something Petsmart does not offer.

Cons

Company each year decreases the maximum raise and discount allowed. No real recognition for hard work. Management gets away with A LOT. Company more concerned with "numbers" than what is sometimes best for the customers. Hours constantly being cut.

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1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Wonderful people under the Sr. Director level - Dogs in the office - Brand name carries weight on your resume

Cons

- Sr. Directors and above are largely nepotism hires rather than merit-based promotions - Leadership team is toxic and disrespectful, and that tone trickles down to other senior leaders - Sexism shows up repeatedly, with women being asked to pick up the work of men without additional pay. Or men being promoted over women due to favoritism and not merit. - Nearly every employee I worked with was disengaged and functioning out of fear of layoffs rather than job satisfaction (layoffs happen multiple times a year) - The company's declining position also makes it harder to land your next role, since a recent Petco title now reads as coming from a struggling brand

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