Draining, demoralizing, exhausting - Anonymous employee Petco Employee Review

2.0
Jan 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bring your pets to work, and great new building. Some of my co-workers are wonderful and very hard working. The pay is comparable if you're coming from outside the company.

Cons

Leadership doesn't care about its people. Everyone is working three people's jobs, no work life balance. No matter how hard you work they will offer no support or acknowledgement of a job well done. Their top priority is the bottom line, even if it's at the expense of the animals, customer, and employees. The HR team is unresponsive and doesn't want to deal with the very obvious low morale in the building. The policies will often change without notice or proper explanation. PTO is laughable and you are expected to be able to respond to emails when you are on PTO. The CEO is very concerned with tiny details and seems to have no eye on the bigger prize. The list goes but my recommendation is to stay away from Petco

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Pros

Good environment, good management and able to learn and improve

Cons

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2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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