Too many changes for no apparent reason alllll of the time. Transparency???? - General Manager Petco Employee Review

3.0
Mar 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, friendly coworkers, passion for animals. Growing company...but we have the blind leading the blind as everyday there is a new plan....

Cons

Too many changes too quickly. You cant change everything every year. Think through the things you want to change instead of just throwing ideas out there in hopes they will work. After reviewing other peoples reviews I see that almost everyone at store level agrees that there isnt enough time in the day to do what is expected. Listen to the people that are making the money for the company...not everything goes as you see it in your perfect little world. Some weeks people just need a little guidance others the customers need you to hold their hand through the entire store. You cant do that and help everyone with only the payroll to have a cashier and a manager.

Explore other reviews about Petco

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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