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Petro Home Services

Engaged Employer

0 stars would be better - Customer Service Representative Petro Home Services Employee Review

1.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice lunch room... except people steal your lunch. That is, if you have the chance for a lunch break

Cons

Everything else. Forced overtime. Money hungry. No room for advances. All females. Very much a high school atmosphere. Very catty. Everything is micro managed. Pay sucks. Upper management is very cliquey Meenan. Petro. And a handful of other companies are all the same. When working in “customer service center” (call center) you answer for all of the companies. Owned by stargroup. They talk a lot of game. But it’s all smoke up the butt.

Explore other reviews about Petro Home Services

5.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working with Petro, I really like the sales commission you could get for selling service agreements

Cons

Pricing calls training, it was basic but there was a lot of metrics you had to meet. I felt unprepared

2.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility with your schedule as long as your reaching your goals.

Cons

The company is slowly deteriorating. The product itself is phasing out and the management is attempting to apply more pressure to the reps to make up for it. Upper management doesn’t have actual sales experience and then attempts to micromanage their sales teams with no idea of what is actually happening. The sales reps have a negative view of the upper management.

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