Customer Service Representative - Anonymous employee Petro Home Services Employee Review

I really enjoyed working with Petro, I really like the sales commission you could get for selling service agreements

Pricing calls training, it was basic but there was a lot of metrics you had to meet. I felt unprepared

Flexibility with your schedule as long as your reaching your goals.

The company is slowly deteriorating. The product itself is phasing out and the management is attempting to apply more pressure to the reps to make up for it. Upper management doesn’t have actual sales experience and then attempts to micromanage their sales teams with no idea of what is actually happening. The sales reps have a negative view of the upper management.