I don't recommend - Store Manager - Store Manager Petsense Employee Review

1.0
Dec 9, 2016
Recommend
CEO approval
Business Outlook

Pros

You get to spend a lot of time with the community and with dogs and cats, learning about the products, it's great for anyone who loves animals, just not recommended for a store manager position.

Cons

Discount isn't the best, the upper management is awful, they expect way too much from store managers. Too much paperwork and things are not in order or up to date. It's a very stressful work environment.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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