Pros
Customer service is number one so you become close to your customers and their needs. Able to be part of a new store set up team or help with duties outside of your own store.
Cons
You can't get close to the coworkers. Even though you work with them for years and spend more time with them than your own family you aren't allowed to fraternize outside of work. Groomers can do what they want and quit because they had a hiss fit then help get you fired and get your job back. Company is so quick to toss management to the trash instead of probation or taking away things or having a conversation with them on what they did wrong. I worked hard for them and I had a great employee file but one screw up and I'm out. Half the staff walked and they don't see a red flag. Business is business, no fun allowed.