they expect 1 employee to do the work of 2, and will throw you under the bus for a crazy customer - Sales Associaate Petsense Employee Review

2.0
May 3, 2017
Recommend
CEO approval
Business Outlook

Pros

It's a cute job. Some of the people are nice.

Cons

They don't pay well. They will always side with the customer, even if the customer is a terrible person, or out of their mind, or stealing ,etc. The company does not care about you even though you are the person helping them make money.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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