Over All - Anonymous employee Petsense Employee Review

3.0
Nov 29, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love grooming And schedule

Cons

They work you like a dog and dont pay you anything .NO PTO for regular people that work the retail floor , no paid holidays unless you get stuck working a holiday (all holidays are work days , store is only closed Thanksgiving and Christmas ) so if you enjoy your family time on holiday you wont get any . Management is disrepectful and dont care bout you or your family. Its Petsense or nothing. Groom shop is suppose to drum up its own business with ads and anything but company does not help or advertise to help the groomers out .. work you like your self employed but your just and hourly employee

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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