Lead Key Stuck - Anonymous employee Petsense Employee Review

3.0
Apr 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company and able to move up if you work hard.

Cons

I was worked 38 hours. Right under the full time amount so I was not allowed benefits/PTO. Drama filled group because there is only 4 to 5 people employeed in each store. I was trained to do everything and promised Assitant manager and to be trained by current assistant manager for a month then the person never left which meant i could not move up.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

See reviews by: Helpful|Rating|Date|All