Don’t work here - Shift Leader Petsense Employee Review

2.0
Jan 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Good at first, get to see lots of different pets come in.

Cons

They lie to you about advancing in the company. Worked there for almost 4 years. Was told I could advance to management but then was told they didn’t have that position open, then offered it to a girl who was there for only 3 weeks. They also have a history of saying employees steal things to get you fired as well. (Happened to me and my former boss) took away our vacation time without a payout on it or giving us much time to use it before they did. Also Took our RM almost 2-3 months to hire a new manager while we were short staffed that caused some of us to work 2 weeks at a time without days off and Lunches where cut short cause of it as well. They also don’t really like it when you have family/personal emergencies either. Company was awesome at first, then just became a horrible place to work for.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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