Best company I've ever worked for! - Store Manager Petsense Employee Review

5.0
Apr 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Store support team is fantastic, integrity in every action, ethical, exceptional mentors and leaders, great human resource personnel, family-like atmosphere, takes care of employees from top to bottom, very strong bonds between all stores and their supervisors, CEO and Founder are genuine people and pet-lovers, promotion is an option for those who work hard.

Cons

I have not experienced any cons yet. If we steer clear of certain competitors and their antics, I believe our company will continue to thrive and grow exponentially every year. Great company full of great people!

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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