Groomer, depends on store and management - Dog Groomer Petsense Employee Review

2.0
Dec 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay was good on both hourly and commission rate for a groomer. As a groomer, schedule was also somewhat flexible in my store which was good since I was also a student at the time. HR is excellent about getting in touch with too if there is a problem with co-workers being unprofessional as well

Cons

Overbooking was a constant at my store. They fill you up with as many appointments as they can every hour and fail to consider the size and temperament of the dog. They also push for you to groom dogs that you may not be comfortable grooming despite saying that you have the right to refuse service. when the season is slow, some groomers may have a full sheet of appointments while other may have none due to favoritism with managers and store drama. also your grooms are constantly interrupted by nails trims putting you behind.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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