Dead End - Retail Associate Petsense Employee Review

1.0
Jan 17, 2014
Recommend
CEO approval
Business Outlook

Pros

None. Perhaps if one can stay log enough this might change. Pay scale very low considering the physicality required. Management tries to "busy" herself with phone........

Cons

Too many to list. Lack of leadership by Cherish is foremost. Very disorganized. Store will open next week and its already a discombobulated mess.

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Petsense Response
11y
Hey there, this is Josh from SST in Scottsdale. I see you posted this review 4 days before the store opened for business for the first time. While I appreciate your feedback, the store setup process is a very fast paced and physically strenuous process, and I fell that after working for Petsense for only 2 days, you may have had an incorrect opinion of how we operate on an ongoing basis. We are very proud of the Georgetown manager and are honored that she would choose to work for Petsense. If you still are working with us, and have any specific concerns I can help address on your behalf, please reach out to me, anonymously if you prefer, at josh.patterson@petsensellc.com.

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5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

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1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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