They’re a Good Starting point! - Key Carrier Petsense Employee Review

3.0
Oct 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Getting to interact with animals on a daily basis. Great staff Friendly customers (most of the time) Easy job if you can lift at least 60 lbs Learning opportunities for many different areas including but not limited to Excel, animal food products, grooming, etc. Easy receiving programs for products each week Corporate sends out gifts during holidays like 4th of July packages and Halloween/Fall packages to their employees.

Cons

You really have to suck up to management/corporate to get anywhere. Corporate tends to change their minds on things and are very wishy washy. i.e. You can have piercings one day and the next they yell at you for having piercings. Same thing goes for dyed hair. They definitely play favorites here. If you’re not a part of the cool kids club you’re stuck in the same position until you quit. Little to no room for growth.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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