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      Petsense

      Part of Tractor Supply

      Engaged Employer

      Petsense reviews

      Overworked and Undercompensated - Lead Keyholder Petsense Employee Review

      3.0
      Nov 12, 2020
      Lead keyholder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team members and fluffy customers.

      Cons

      Poor corporate management and short-staffing. Excessively long hours with basic pay and doing the store manager's job so the store manager can do nothing and take all the credit.

      Explore other reviews about Petsense

      5.0
      Feb 23, 2026
      Asm- assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Great company with high regard to pet safety & knowledgeable customer service

      Cons

      No cons at this company

      1.0
      May 16, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

      Cons

      Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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