Was great until I was the only groomer! - Dog Groomer Petsense Employee Review

3.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Wonderful people I worked with, great training program for groomers

Cons

After both of our other groomers quit I was left with the entire work load, 7 days a week sometimes from open to close. It would have been nice if they had told people we were short and tried to actively find more groomers or at least bathers, but it was like they didn't have time for that. The manager that they hired was very forgetful but because he had so much pet store experience they wouldn't let him go even though there was so many customer complaints. They eventually shut down the store, a year or two after I quit.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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