I can’t believe they can keep staff for any length of time. Compensation misleading, awful management. - Pet Groomer Petsense Employee Review

1.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Coworkers were awesome. Store manager was very nice and felt bad that corporate was not paying me well but couldn’t do anything about it.

Cons

I was completely mislead about what I was making. I thought my paychecks would be double of what they were. No tips, and they take your commission. I’ve been grooming for 4 years and have never seen groomers make such little money. Corporate management does not care about you at all and relies on hiring employees who just love dogs but have no idea what they should be making.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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