Pros
Relationship with pet parents. If a store is properly staffed with over achievers the store manager job is moderately easy. Room for advancement of above mentioned over achievers as there is a lot of turn over and new store openings.
Cons
The pay. Its hard to find the over achievers at the pay rate Petsense has. There's very little payroll hours. They roll out major things like POG changes or whole store price changes, but they were all wrong so we have to redo them . These surveys they push, they are 10 years to late. Most don't care about the survey thing any more. But the T.E.A.M score is part of the managers bonus. I think the CEO is great (Hal Lawton is the CEO of TSC. The CEO listed as Greg Sandfort is incorrect) but trickling down from him is a hot mess.