The worst - Assistant Manager Petsense Employee Review

1.0
Oct 24, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to work with animals and get a discount on pet supplies

Cons

Incredibly unfair pay. You need to be an expert in all types of pets, provide amazing customer service, keep the floor clean and organized, work freight/overstock all simultaneously with MAYBE one other member of staff to help. Very limited staffing hours, unresponsive HR, and managers that are so out of touch with reality that they have no idea how to communicate with their staff. You will be expected to work off the clock. You can also expect your boss/coworkers to gossip and share confidential information about you. The single most toxic work environment I have ever witnessed.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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