Some Good, Some Bad - Account Manager Phenomenex Employee Review

Not a bad company to work for – but salaries are (significantly) below market value and lots of favoritism across the organization. This goes for any organization I suppose, but little to no protections in place to alleviate the opportunity for management to discriminate. This is likely to change under Danaher I would imagine. Benefits are good as a whole - as a field employee I never had an issue with medical coverage, which was very affordable after you put in your initial 2 years for excellent coverage (at least in my market). I heard 401K was moving to a larger match plan – at the time I was employed it was pretty meager (max 2% match if you contribute 4% on a 5 year vesting plan). Field reps get company phone and partial coverage of home internet – no company car but mileage reimbursement at IRS rate. If you are a management favorite, they will fight to get you whatever it takes to keep you. However, career pathing can be problematic, as with any small organization. Lots of top heavy, salary bloated, unqualified folks from the pre-merger and old days who contribute very little but have dramatic influence for unseen reasons (and never seem to leave). Commission package is virtually incomprehensible and can read as though they are really trying to fight you tooth and nail for what they’ve already agreed to pay you. Packages are set up as one size fits all when opportunities are different in every market and that should be taken into consideration. I wouldn’t NOT recommend, but anticipated pipeline, product availability and ethical standards of disseminating information would make me think twice if I were a new candidate. The training program now suffers from a lack of accountability and cohesiveness, but I assume the information is still solid if you take it seriously and can self-teach. On the whole, not a bad place to start a career in sales in the industry – but negotiate salary expectations coming in. New products are well supported (in terms of info) for sales teams with excellent market share strategies in place by the time of release.