HR and Payroll are Incompetent - IT Analyst Phenomenex Employee Review

2.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Employees are very friendly and welcoming. Benefits are very good, and pay is decent.

Cons

HR will make many mistakes in regards to your benefits - the process is manual which makes everything slow and error prone (this may have changed since Danaher took over). Payroll, and whoever is in charge of your w2 is completely worthless - I had a coworker not get paid for 3 months. There was a big error on my w2 that I tried to have them fix, but they would actively avoid my calls or tell me "it's been sent to my superior; we'll let you know". Very frustrating. This is the norm - everything moves very slow, if at all.

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong and Diverse company with good people

Cons

Company suffering some financial challenges

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were great. My direct manager was fantastic

Cons

Working environment on the team I joined was highly toxic. To the point where if I knew it was as bad I would have never accepted the job offer. Ended up staying 9 months before finding another job.

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