Big Employer In Cambridge - Customer Service Philips Employee Review

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to have been part of, such a big part of Cambridge

Cons

Now all housing and forgotten history

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Philips Response
5mo
Thank you for your review. We are honored to be recognized as a big part of Cambridge’s history. Even as our surroundings change and evolve, we hold our past in high regard. We are grateful to have had people like you as part of our team during those years, helping us build the legacy we stand on today.

Explore other reviews about Philips

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Company, good resources and many helpful people

Cons

No cons, pay was adequate

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Philips Response
4w
Thanks for sharing your experience and for your time with us at Philips. It's wonderful to know that you found good resources and a helpful, supportive environment among our teams. We truly appreciate your dedication and your contributions during your journey here. We wish you the very best of success in your future career challenges.
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Cons

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

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Philips Response
6d
Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
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