Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 7 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 12 reviews)); "Management is an absolute mess." ((in 5 reviews)); "Upper management is clueless" ((in 5 reviews))

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Phoenix Zoo

Phoenix Zoo reviews

Guest Services Ambassador - Anonymous employee Phoenix Zoo Employee Review

4.0

Apr 28, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free admission to the zoo for yourself and 3 guests 3 years and older Free petting and feeding the stingrays, feeding the giraffes, and other venues 35% off in gift store and food vendors most employees are happy and friendly

Cons

Angry and rude guests huge variations in hours per week scheduled and no guarantee of more than one shift per week of 4 hours inconsistent management decisions on policy

Explore other reviews about Phoenix Zoo

5.0

Jan 27, 2026

Guest and member services representative

Recommend

CEO approval

Business Outlook

Pros

Great leadership and support. Good employee discounts

Cons

Not a lot of opportunities for full-time positions

4.0

Apr 13, 2026

Senior exhibit guide

Recommend

CEO approval

Business Outlook

Pros

Incredible atmosphere, great management at your team level, skill building with public engagement, animal knowledge

Cons

Not enough hours or full time positions in this department

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Jobs at Phoenix Zoo

Keeper I, II, Senior - Ectotherms

SENIOR HORTICULTURIST

BUSINESS SYSTEMS & REPORTING MANAGER

Donor Relations Manager

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