Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 6 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 13 reviews)); "Management is an absolute mess." ((in 6 reviews)); "Upper management is clueless" ((in 5 reviews))

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Phoenix Zoo

Phoenix Zoo reviews

Zoo exhibit guide - Exhibit Guide Phoenix Zoo Employee Review

5.0

Mar 28, 2019

Exhibit guide

Recommend

CEO approval

Business Outlook

Pros

Very fun job educating guests, you get to hang out at the zoo all day.

Cons

In the summer it's tough with how hot it gets. Also lacks training on how to approach guests when they break a rule, which there are a million of. Sometimes feels more like security/baby sitting the guests instead of an education position.

Explore other reviews about Phoenix Zoo

5.0

Jan 27, 2026

Guest and member services representative

Recommend

CEO approval

Business Outlook

Pros

Great leadership and support. Good employee discounts

Cons

Not a lot of opportunities for full-time positions

4.0

Apr 13, 2026

Senior exhibit guide

Recommend

CEO approval

Business Outlook

Pros

Incredible atmosphere, great management at your team level, skill building with public engagement, animal knowledge

Cons

Not enough hours or full time positions in this department

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Jobs at Phoenix Zoo

BUSINESS SYSTEMS & REPORTING MANAGER

SENIOR HORTICULTURIST

Keeper I, II, Senior - Ectotherms

VOLUNTEER ENGAGEMENT COORDINATOR

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Zoo exhibit guide - Exhibit Guide Phoenix Zoo Employee Review

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