Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 7 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 12 reviews)); "Management is an absolute mess." ((in 5 reviews)); "Upper management is clueless" ((in 5 reviews))

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Phoenix Zoo

Phoenix Zoo reviews

Used to be good - Keeper II Phoenix Zoo Employee Review

2.0

Oct 8, 2014

Keeper ii

Recommend

CEO approval

Business Outlook

Pros

Employees care about each other. I've worked at the Zoo two different times under different leaders. It could be a great place with the right leader.

Cons

Upper management no longer appreciates us. Castro said he didn't want "Yes" men but that is what he ended up surrounding himself with. Castro seemed amazing, however, he cares about making a name for himself not supporting the keepers who work for him.

Explore other reviews about Phoenix Zoo

5.0

Jan 27, 2026

Guest and member services representative

Recommend

CEO approval

Business Outlook

Pros

Great leadership and support. Good employee discounts

Cons

Not a lot of opportunities for full-time positions

4.0

Apr 13, 2026

Senior exhibit guide

Recommend

CEO approval

Business Outlook

Pros

Incredible atmosphere, great management at your team level, skill building with public engagement, animal knowledge

Cons

Not enough hours or full time positions in this department

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Jobs at Phoenix Zoo

Keeper I, II, Senior - Ectotherms

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Used to be good - Keeper II Phoenix Zoo Employee Review

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