Excellent Part-Time or Side Job - Guest Service Ambassador Phoenix Zoo Employee Review

4.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Very flexible hours and easy shift-trading support, supportive work environment, amazing employee perks, employees really care about the wildlife and conservation, non-profit feel, amazingly welcoming coworkers and management, many internal-only opportunities to volunteer and interact with animals, many opportunities to switch between departments.

Cons

Low starting pay but recently introduced experience-based pay raises, turn-over rate is very high ( >75 workers on-season, <20 workers off-season, with 2 of these cycles a year), inter-coworker drama sometimes got way too out of hand, moving up within the department is virtually impossible.

Explore other reviews about Phoenix Zoo

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership and support. Good employee discounts

Cons

Not a lot of opportunities for full-time positions

4.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible atmosphere, great management at your team level, skill building with public engagement, animal knowledge

Cons

Not enough hours or full time positions in this department

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