Does Phoenix Zoo pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Zoo employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix Zoo. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Phoenix Zoo?

71% of Phoenix Zoo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Zoo 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Phoenix Zoo?

Guest Service Ambassador (5) , Guest Experience Ambassador (3) , Animal Caretaker (2) , Exhibit Guide (2) , Night Camp Instructor (2) , Senior Exhibit Guide (2) , Volunteer (2)

What are the pros of working at Phoenix Zoo according to real employee reviews?

"Coworkers are fun and interesting" ((in 7 reviews)); "great employees" ((in 4 reviews)); "Competitive salaries and benefits." ((in 4 reviews)); "Great people (except senior and some mid" ((in 3 reviews))

What are the cons of working at Phoenix Zoo according to real employee reviews?

"Low pay and extremely hot weather in summer" ((in 12 reviews)); "Management is an absolute mess." ((in 5 reviews)); "Upper management is clueless" ((in 5 reviews))

Skip to content Skip to footer

Notifications

Phoenix Zoo

Phoenix Zoo reviews

Great Part time for University Students - Guest Services Ambassador ( Customer Service) Phoenix Zoo Employee Review

5.0

Jun 23, 2023

Guest services ambassador ( customer service)

Recommend

CEO approval

Business Outlook

Pros

Working at a zoo with people passionate about animals, 401k match, flexible schedule. Lots of opportunity to advance and find other openings in different departments including animal care.

Cons

Wages are on the lower end, have to start as seasonal employee although permanent positions are offered based on availability and work ethic. Summer gets very hot.

Explore other reviews about Phoenix Zoo

5.0

Jan 27, 2026

Guest and member services representative

Recommend

CEO approval

Business Outlook

Pros

Great leadership and support. Good employee discounts

Cons

Not a lot of opportunities for full-time positions

4.0

Apr 13, 2026

Senior exhibit guide

Recommend

CEO approval

Business Outlook

Pros

Incredible atmosphere, great management at your team level, skill building with public engagement, animal knowledge

Cons

Not enough hours or full time positions in this department

See reviews by: Helpful|Rating|Date|All

Jobs at Phoenix Zoo

BUSINESS SYSTEMS & REPORTING MANAGER

SENIOR HORTICULTURIST

Keeper I, II, Senior - Ectotherms

Certified Medical Assistant (CMA) - Cardiac Electrophysiology

Donor Relations Manager

Phoenix Zoo reviews FAQs

Phoenix Zoo reviews Phoenix Zoo Guest Services Ambassador ( Customer Service) reviews Phoenix Zoo review

Phoenix Zoo

Great Part time for University Students - Guest Services Ambassador ( Customer Service) Phoenix Zoo Employee Review

Explore other reviews about Phoenix Zoo

Jobs at Phoenix Zoo

Phoenix Zoo reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Phoenix Zoo reviews FAQs

Jobs at Phoenix Zoo