A positive place to work - Senior Guest Experiences Ambassador Phoenix Zoo Employee Review

4.0
Feb 24, 2016
Recommend
CEO approval
Business Outlook

Pros

The Phoenix Zoo is a fantastic place to work: Fun environment, varied job tasks, great coworkers. I can interact w/ guests & help enhance their visit to ensure they have a great experience. I'm treated fairly & my opinion is valued.

Cons

The pay isnt great, but it is unskilled part time and often seasonal work, so people can't seriously expect to earn a lot. Long hours on your feet almost exclusively outside, in all weather. It's a service industry job that has its share of dissatisfied guests. Some of them feel they have the right to take their dissatisfaction out on employees who are merely doing their job.

Explore other reviews about Phoenix Zoo

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership and support. Good employee discounts

Cons

Not a lot of opportunities for full-time positions

4.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible atmosphere, great management at your team level, skill building with public engagement, animal knowledge

Cons

Not enough hours or full time positions in this department

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